WhatsApp Support Plans
Direct access to technical support for troubleshooting, guidance, and assistance with your equipment.
Ideal for people who want quick access to support when questions or machine issues arise, without always needing an immediate site visit.
Why choose WhatsApp support?
Many machine issues can be resolved quickly with the right guidance. Direct WhatsApp support allows you to get fast advice, share photos or videos, and receive help diagnosing problems without waiting for an on-site visit.
Fast technical guidance
Share photos and videos instantly
Reduce unnecessary downtime
Support before booking a visit
£825 once a year
Suitable for occasional support requirements
Includes:
WhatsApp technical support
Photo and video troubleshooting
Response Time: Mon - Fri 08:00 - 17:00 (0 GMT)
£2189 once a year
For businesses that rely heavily on machine uptime.
Includes:
Everything in Essential & Priority WhatsApp Support Packages
Highest response priority
Priority service scheduling
Response time: outside business hours & weekends
15% Discounted for repair callout
Best suited to production-critical environments
£1375 once a year
Suitable for workshops running machines regularly
Includes:
Everything in the Essential WhatsApp Support Package
Higher response priority
Remote diagnostics guidance
Response time: Mon - Fri outside business hours
15% off Servicing
Request a WhatsApp Support Subscription
Complete the form to request a WhatsApp support subscription for your DCR equipment.
Once submitted, the details will be reviewed, and an invoice will be issued for the selected 12-month plan.
